How to solve this Error? You have logged in successfully but we could not find your 'MemberNumber' attribute to associate you to an account in Moodle.

How to solve this Error? You have logged in successfully but we could not find your 'MemberNumber' attribute to associate you to an account in Moodle.

We are aware of this issue that happens sometimes when you are trying to login.

"Login error

You have logged in successfully but we could not find your 'MemberNumber' attribute to associate you to an account in Moodle."

You can follow the below instructions to resolve this:
  1. Clear the cache and close the browser. (Important step! This will clear the LMS session.)
  2. Open https://learn.fpbc.ca/ (Bookmark this, in case you have the old link)
  3. Enter your ‘Registrant Portal’ credentials to login
In case this does not work for you, please email us at LMSHelp@FPBC.CA

    • Related Articles

    • Getting Syntax Error while grading your trainee's assignment? Here's how to solve this.

      We are aware of Syntax Error issue that happens sometimes for sponsors when you try to mark your trainee's assignment. Here’s an alternate way to mark the assignment. You can follow the below instructions: When you click on the Assignment in the ...

    • How do I find my roadmap?

      Accessing Your Roadmap from the Dashboard Click Dashboard at the top of the LMS page. The Dashboard displays, and the Roadmap block appears in the center of the page. Accessing Your Roadmap from Other LMS Pages On the left-hand side of every page in ...

    • Important Roadmap Information

      Review the following important information regarding working with your roadmap: All of the modules you must complete to become registered are listed on your roadmap. Note: Core competency and articling requirements are to be completed outside of the ...

    • I'm a new Trainee. How do I get started?

      It can take some time for your account on the Learning Management System (LMS) to be fully ready for you to access your modules. Below is a link to articles that will help you get started in understanding and completing your Roadmap to Registration. ...

    • Working Offline

      Many days you might be headed into the field, or in an area without internet connectivity. You can download and print module resources for your use anytime, even offline. To find resources to use offline: Click in the Roadmap block to open the ...